Shipping Policy
Order Confirmation
Upon completing your purchase, you'll receive an order confirmation email containing:
- Itemized product list
- Shipping address details
Please verify: Country, street number, company name, unit number, etc.
✉️ Contact us immediately at customer@texastalentboard.com for any discrepancies.
ℹ️ If not received within 24 hours, check spam folders before contacting us.
🌍 Global Shipping
Delivery Network
Powered by trusted carriers:
DHL • UPS • THT • FedEx • Wanb • EMS • YunExpress • Yanwen
Processing Timeline
- Standard: 1-3 business days (may extend during holidays/sales)
- Subject to U.S. tariff policy fluctuations
Shipment Notification
Tracking numbers provided via email upon dispatch.
📦 Shipping Rates & Timelines
Country/Region | Shipping Method | Estimated Delivery | Cost (USD) |
---|---|---|---|
United States | Standard Shipping | 7-20 business days | 79 |
Express Shipping | 3-10 business days | $15.99 | |
Italy | Standard Shipping | 5-12 business days | 79 |
Australia | Standard Shipping | 7-20 business days | 79 |
New Zealand | Standard Shipping | 7-20 business days | 79 |
Canada | Standard Shipping | 7-20 business days | 79 |
Spain | Standard Shipping | 5-12 business days | 79 |
Austria | Standard Shipping | 5-12 business days | 79 |
Switzerland | Standard Shipping | 5-12 business days | 79 |
Belgium | Standard Shipping | 5-12 business days | 79 |
⚠️ Delivery variables: Customs inspections, peak seasons, or unforeseen events may add ~5 business days. While we ensure prompt delivery, delays beyond our control are not our liability.
🔍 Order Tracking
- Confirmation Sequence:
- Order Acknowledgement → Shipment Confirmation (with carrier details + tracking #)
- Tracking Activation:
- Carrier websites update within 24 hours of shipping
- Final delivery handled by local postal services (use same tracking #)
- Issue Protocol:
- First contact local post office for delivery failures
- Tracking validity: 60 days (report issues within this period)
- Support: customer@texastalentboard.com
📮 Delivery & Address Management
Damaged Shipments
- Report within 3 business days of receipt
- Include photos to customer@texastalentboard.com
- Document damage with carrier at delivery
Address Corrections
- Email customer@texastalentboard.com immediately for wrong addresses
- Reshipping fees apply for address-caused returns
Special Notes
- Force majeure events may delay processing (resumes when conditions allow)
- Return shipping fees apply for non-quality related returns