Shipping Policy

Order Confirmation

Upon completing your purchase, you'll receive an order confirmation email containing:

  • Itemized product list
  • Shipping address details

Please verify: Country, street number, company name, unit number, etc.
✉️ ​Contact us immediately​ at customer@texastalentboard.com for any discrepancies.
ℹ️ If not received within 24 hours, check spam folders before contacting us.


🌍 ​Global Shipping

Delivery Network

Powered by trusted carriers:
DHL • UPS • THT • FedEx • Wanb • EMS • YunExpress • Yanwen

Processing Timeline

  • Standard: ​1-3 business days​ (may extend during holidays/sales)
  • Subject to U.S. tariff policy fluctuations

Shipment Notification

Tracking numbers provided via email upon dispatch.


📦 ​Shipping Rates & Timelines

Country/Region Shipping Method Estimated Delivery Cost (USD)
United States Standard Shipping 7-20 business days 79​
Express Shipping 3-10 business days $15.99
Italy Standard Shipping 5-12 business days 79​
Australia Standard Shipping 7-20 business days 79
New Zealand Standard Shipping 7-20 business days 79​
Canada Standard Shipping 7-20 business days 79
Spain Standard Shipping 5-12 business days 79​
Austria Standard Shipping 5-12 business days 79​
Switzerland Standard Shipping 5-12 business days 79​
Belgium Standard Shipping 5-12 business days 79

⚠️ ​Delivery variables: Customs inspections, peak seasons, or unforeseen events may add ~5 business days. While we ensure prompt delivery, delays beyond our control are not our liability.


🔍 ​Order Tracking

  1. Confirmation Sequence:
    • Order Acknowledgement → Shipment Confirmation (with carrier details + tracking #)
  2. Tracking Activation:
    • Carrier websites update within ​24 hours​ of shipping
    • Final delivery handled by local postal services (use same tracking #)
  3. Issue Protocol:
    • First contact ​local post office​ for delivery failures
    • Tracking validity: ​60 days​ (report issues within this period)
    • Support: customer@texastalentboard.com

📮 ​Delivery & Address Management

Damaged Shipments

  • Report within ​3 business days​ of receipt
  • Include photos to customer@texastalentboard.com
  • Document damage with carrier at delivery

Address Corrections

  • Email customer@texastalentboard.com immediately for wrong addresses
  • Reshipping fees apply for address-caused returns

Special Notes

  • Force majeure events may delay processing (resumes when conditions allow)
  • Return shipping fees apply for non-quality related returns